Privacy Policy
Hobbs Displays
Effective: 2026
Hobbs Displays (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit or make a purchase from hobbsdisplays.com.au or interact with our services.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Billing and delivery address
Business or organisation details
Order, payment, and transaction details
Communications with us (email, SMS, forms, enquiries)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Operating system
Pages visited, time spent, and referring URLs
This information is collected using cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use personal information to:
Process and fulfil orders
Arrange freight, delivery, and logistics
Communicate with you regarding orders, enquiries, or support
Provide customer service and after-sales support
Assess warranty, freight damage, or dispute claims
Improve our website, services, and product offerings
Meet legal, regulatory, and accounting obligations
Prevent fraud, misuse, or unauthorised activity
Marketing communications are sent only if you have opted in, and you may unsubscribe at any time.
3. Disclosure of Information
3.1 Service Providers
We may disclose personal information to trusted third parties where reasonably necessary, including:
Payment processors
Freight and logistics providers
IT and website service providers
Professional advisers (accountants, insurers, legal advisers)
These parties are authorised to use your information only for the purpose of providing services to us.
3.2 Legal & Compliance
We may disclose personal information where required or authorised by law, including:
Compliance with legal obligations
Responding to lawful requests from authorities
Protecting our rights, property, or safety
Managing disputes, chargebacks, or insurance claims
4. Data Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Personal information may be stored electronically or in physical form and retained only for as long as necessary to:
Fulfil the purposes outlined in this policy
Meet legal, tax, warranty, and accounting obligations
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Analytics
Our website uses cookies and third-party analytics tools to:
Improve website functionality and performance
Analyse traffic and usage trends
Measure marketing effectiveness
You may disable cookies through your browser settings, though this may affect site functionality.
6. Access & Correction
You may request access to, or correction of, personal information we hold about you, subject to legal exceptions.
Requests must be made in writing and may require identity verification.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
8. Children’s Privacy
Our website and services are intended for users aged 16 years and over. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on our website, with the effective date updated accordingly.
Continued use of our website or services constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related enquiries or requests, contact us at:
📧 support@hobbsdisplays.com.au