Privacy policy

Information we collect

Personal information

Information you voluntarily provide, including but not limited to:

Automatically collected

When you visit our website we may automatically collect your IP address, browser type and device information, operating system, and pages visited, time spent and referring URLs — using cookies, analytics tools and similar technologies.

How we use your information

Marketing communications are sent only if you have opted in, and you may unsubscribe at any time.

Disclosure of information

Service providers

We may disclose personal information to trusted third parties where reasonably necessary — payment processors, freight and logistics providers, IT and website service providers, and professional advisers (accountants, insurers, legal advisers). These parties are authorised to use your information only to provide services to us.

Legal & compliance

We may disclose personal information where required or authorised by law — complying with legal obligations, responding to lawful requests from authorities, protecting our rights, property or safety, and managing disputes, chargebacks or insurance claims.

Data storage & security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. Information may be stored electronically or in physical form, and retained only as long as necessary to fulfil the purposes in this policy and meet legal, tax, warranty and accounting obligations. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies & analytics

Our website uses cookies and third-party analytics tools to improve functionality and performance, analyse traffic and usage trends, and measure marketing effectiveness. You may disable cookies through your browser settings, though this may affect site functionality.

Access & correction

You may request access to, or correction of, personal information we hold, subject to legal exceptions. Requests must be made in writing and may require identity verification.

Third-party websites

Our website may link to third-party websites. We are not responsible for their privacy practices or content, and encourage you to review their privacy policies separately.

Children's privacy

Our website and services are intended for users aged 16 years and over. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website, with the effective date updated accordingly. Continued use of our website or services constitutes acceptance of the updated policy.