about us
Frequently Asked Questions
All you need to know about ordering and delivery
PICK UP
Find Out The Product You Would Like To Order. Call us to double confirm the stock availability.
You Can Order Online and go through The Whole Procedure. Or Call Us 08 6237 1039 To Place The Order. We Can Send You An Invoice To Pay Or You Can Pay Over The Phone.
If You Have Patience please Place The Order And Pay For It. Once We Have The Stock Back We Will Notify You For The Pick Up or delivery.
If You Can’t Wait Please Do Not Waste Your Time.
All Our Products Are Flat Packed. So they are Easy For the Transport. If You Buy Certain Length Then you need to fit that length into the vehicle. For Instance, If The Unit Is 2.4m Long, Then This Is The Size You Need In Your Vehicle. If You are not sure, Please Give Us A Call Any Time.
Depends on how you pay for the order.
Credit Card, PayPal, Google Pay, Apple Pay and OSKO payment we can receive these payments instantly.
For bank transfer and cheque payments it will take some time to clear. We Will Let You Know Once the fund is clear.
We can Refund You even if You Change Your Mind. For Delivery Orders The Delivery Fee Is NOT Refundable.
Please Think Carefully And Make Responsible Decision.
DELIVERY
For Monday delivery we need to receive the payment by Saturday. For Thursday’s we need it by noon Wednesday.
Yes, You Can.
You Could Give Us Some Time To Plan In Advance Then we will try to work around you.
Our Driver Will Give You A Call, Confirming A Safer Spot For the Drop Off. Then We Will Take A Photo And MMS You if you need it.
Of Course We Also Can Try a Second Delivery With Second Delivery Fee Charged.
You must return the products to our warehouse in Malaga. We only can Refund You for the products even if You Change Your Mind. The Delivery Fee Is NOT Refundable.
Please Think Carefully And Make a Responsible Decision.
Please supply your purchase proof (receipt, tax invoice or bank statement). If you paid by eftpos card in person, we can process the refund straight away. If paid by online, we will need your full bank details, including account name, BSB and account numbers.
The refund will be processed within one week after receiving the return.
There is flat shipping cost for glass cabinet. We reserve the right to cancel your order if the freight charged does not cover your delivery address unless you cover the extra part.
For multiple quantity please contact us for combining the freight.
Nationwide Shipping
Best Quality